Privacy Policy

This Privacy Policy discloses the privacy practices of YBK CO LLC (“YBK,” “us,” “our,” or “we”) with respect to your information collected, stored, disclosed and used by YBK and corporate affiliates, through our Services, including our Websites and Applications (as defined in the Terms and Conditions of Service Agreement).

YOUR USE OF OUR SERVICES IS SUBJECT TO THIS PRIVACY POLICY AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE. BY USING OUR SERVICES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE.

The effective date of this Privacy Policy is noted below. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will update the “last revised” date. Your continued use of any portion of our Services following the posting of the updated Privacy Policy will constitute your acceptance of the changes.

Collected Personal Information and Manner of Collecting
1. To provide our Services, we collect information about you that, alone or in combination with other information, can be used to identify you as an individual (“personal information”). The personal information we collect and use when you use our Services depends on your manner of interaction with our Services.
  1. Personal Information You Provide: When you register for an account or subscribe to any of our Services, we ask that you provide information about yourself, including your contact information such as your name, email address, phone number, mailing address, date of birth, dating preferences, previous schools and/or academic institutions attended, current schools or academic institutions, etc. You may also choose to provide us with your photo(s), which may contain personal information. By providing us photo(s), you agree that we may make them available to other users of YBK’s Services. We may also collect your name, contact information (such as your email), and a copy of your correspondences with us, if you contact us. Based on your membership, you may be able to communicate with your potential partners via video chat. If you use the video chat feature, you acknowledge and agree that the potential partners with whom you choose to video chat will have access to video of you. Furthermore, YBK may use a third-party service provider to enable the video chat feature, and you agree that YBK may transfer your IP address and profile ID to the service provider strictly for the purpose of providing the service. To process purchases, we may require your name, address, phone number, email address and payment information, including but not necessarily limited to credit or debit card information and associated account information. If you would like us to delete such payment information from our systems, you may contact us as described under the “Contacting Us” section below.
  2. Sensitive Personal Information: During the registration process and while updating your profile, you may provide us with personal information that is considered “sensitive” in your jurisdiction, including but not limited to, religious beliefs, ethnicity and political views. This information is only used by us to provide the services to you. You may change or update your information by accessing your profile at any time or select the “prefer not to specify” option in response to any questions requesting such information.
  3. Personal Information We Automatically Collect: When you access or use our Services, we automatically collect information about how you access and use our Websites and Services. The information we collect includes your IP address, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. If you use a mobile device to access or download any of our Services, we may also collect device information (such as your mobile device ID, model and manufacturer), operating system, and version information. While this information taken together could be considered personal information, we do not use this information to personally identify you. We use this information in the aggregate to analyze trends, administer our Services, prevent fraud, understand how users interact with our Services, and gather demographic information to tailor our visitors’ experience on our Services, show them content that we think they might be interested in, and display the content according to their preferences. We do not share this information with third parties. The technologies we use to automatically collect data from you may include:
    1. Cookies and Web Tracking: We use “cookies” to keep track of some types of information while you are accessing or using our Services. Cookies may include small files placed on your computer which allow us to count the number of visitors to our Websites and distinguish repeat visitors from new visitors. Cookies may also allow us to save user preferences and track user trends. We may rely on cookies for the proper operation of our Websites; therefore if your browser is set to reject all cookies, the website may not function properly. Some cookies may be automatically erased after the end of the browser session (these are “session cookies”), whereas other cookies may be stored for a predetermined amount time or permanently in your browser, before they erase themselves (these are “temporary” or “permanent” cookies). While a cookie may distinguish your device, it will not name you. Almost every website uses cookie technology. You can find more details about the cookies we use here.
      1. Types of Cookies used by YBK:
        
        Strictly necessary cookies: We use certain cookies to make sure that our website and our Service operates smoothly, and is secure and safe to use. Without these cookies, requested services may not be possible. This category of cookies includes:
        
        Cookies that identify or authenticate users to ensure our Service is secure;
        
        Cookies that temporarily store particular user entries;
        
        Cookies that store certain user preferences (such as your language of choice).
        
        Analytics Cookies: We use analytics cookies to record usage data about our users (e.g., which users have visited which of our subpages, etc.) and to evaluate this information statistically.
      2. Deactivating or Erasing Cookies: You can deactivate cookies on your device via your browser settings, and you can erase any cookies already stored on your device at any time in your browser. Please note, however, that if you choose to deactivate or remove cookies, doing so may prevent certain features on our website from working properly and therefore affect your experience on our website. In addition, you may not be able to use all the features of our Service if you deactivate or remove cookies.
    2. Web Beacons. “Web beacons” (also known as “clear gifs” and “pixel tags”) are small transparent graphic images that are often used in conjunction with cookies in order to further personalize our website for our users and to collect a limited set of information about our visitors. We may also use web beacons in email communications in order to understand the behavior of our customers.
    3. Web Analytics. We collect and use statistical information about your use of our Services to make it more user-friendly, to understand our market share, to conduct other market research and to make sure that we display relevant advertisements for you. To this end, we work with various authorized service providers; and we use analytics tools in our website. However, these tools will not use your IP address, or (if they do), they will shorten it immediately after collection (which means that it will be less clearly be linked to your device). These tools will also generate user profiles by using analytic cookies or by evaluating log files; however these user profiles will not be linked to your real world information and will not name you.
    4. Promotional e-mails. Promotional e-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Choice/Opt-Out.”
  4. Personal Information We Receive from Others. In addition to personal information you provide us directly, and that we collect automatically, we also may receive personal information from:
    1. Fraud-detection and credit-reference agencies to correct our records and help prevent and detect fraud;
    2. Sources that are available to the public, including government entities, which we might combine with information that we collect from you directly; and
    3. A family member or someone else acting on your behalf.
    4. We encourage users to refer a friend to our Service by sending us a friend’s name and email address. We will keep this information in our database, and send that person a one-time e-mail containing your name and inviting them to visit our site. This e-mail will also include instructions on how to remove their information from our database. If you refer a friend, you agree that you will not abuse this feature by entering names and addresses of those who would not be interested in YBK’s Services. For some of our Services, you may also give gift memberships to your friends, in which case we will use your friends’ e-mail address that you provide in order to deliver the gift.
How and Why We Use Your Personal Information
1. We use information that we collect about you or that you provide to us, including any personal information, to:
  1. Establish and manage user accounts;
  2. Provide and secure our Services;
  3. Provide customer support, troubleshoot issues, manage our Services, and respond to requests, questions, and comments;
  4. Display the public fields of your profile to other users, including recent login date, user name, photos, videos, and other profile content;
  5. Process transactions;
  6. Communicate with you about our Services, including order confirmation, refund and renewal processing, notifying of potential partners for our Service, Service announcements and administrative messages;
  7. vii.Communicate with you regarding promotions, including newsletters, new product offerings, special discounts, event notifications, special third-party offers;
  8. viii.Conduct market and consumer research and trend analyses;
  9. Enable posting on our blogs, forums, and other public communications;
  10. Perform accounting, auditing, billing, reconciliation, and collection activities including collecting on outstanding and past due account balances;
  11. Prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, and criminal activity;
  12. xii.Comply with and enforce legal requirements, agreements, and policies;
  13. xiii.Achieve purposes for which we provide specific notice at the time of collection; and
  14. xiv.For any other purpose with your consent.
2. One of the methods we use to communicate with you in connection with YBK’s Services may be by telephone or text message (including to any wireless number you may provide to us). For instance, you may sign up for a text messaging service (“SMS Verification”) which enables YBK to verify your phone number via a confirmed text message and display such verification in your public account (as a security measure for your potential connections). If you would rather not receive telephone calls or text messages from us, you may change or delete your number from your account preferences page(s), or ask to be removed from our contact list if you receive a call or text message from us. You may also opt-out of the SMS Verification service at any time. Please note that we or one of our service providers may contact you by telephone in connection with an outstanding and past due balance on your account. Opting out of receiving telephone calls will not opt you out of receiving calls related to an outstanding balance. In addition to the uses outlined above, by accessing or using our Services, you agree to allow us to anonymously use the information from you and your experiences to continue our research into successful relationships.
Age Restrictions
1. We only accept registrations to our Services from users who are 18 years or older (or the age of majority in applicable jurisdictions). If you believe that we may have collected any such personal information through our Services, please notify us as specified below and we will endeavor to delete that information from our systems in accordance with applicable law.
Mobile Push Notifications
1. We may send you push notifications if you choose to receive them for purposes of receiving notice of potential partners for our Service, letting you know when someone has sent you a message, or for other Service-related matters. If you wish to opt-out from receiving these types of communications you may turn them off at the device level.
When Information is Not Provided
1. If you do not provide us with the personal information we request, this may limit our ability to fulfil the applicable purpose for collection and the services we are able to provide you. For example, we may not be able to consider or process your payment, or provide a particular service you have requested.
Disclosure of Personal Information
1. In general, we may disclose personal information we collect:
  1. With affiliated and unaffiliated service providers who help us perform and deliver our Services, subject to confidentiality agreements, including: customer care agents; technology assistants; service fulfillment; form processing; website management and hosting; information technology and security; email and newsletter delivery; advertisement partners and corporate sponsors; auditing; collection agencies; and credit card processing;
  2. With the appropriate authorities if we believe disclosure is necessary and appropriate to prevent physical, financial, or other harm, injury, or loss, including to protect against fraud or credit risk;
  3. With legal, governmental, or judicial authorities as instructed or required by those authorities and applicable laws, or in relation to a legal activity, such as in response to a subpoena or investigation of suspected illicit or illegal activities, or where we believe in good faith that users may be engaged in illicit or illegal activities, or where we are bound by contract or law to enable a network partner to comply with applicable laws;
  4. With necessary third parties in connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all of our assets or functions where personal information is transferred or shared as part of the business assets;
  5. With your consent or at your direction, such as when you choose to share information or publicly post content and reviews (for example, social media posts); and
  6. With persons of your choosing and at your discretion, should the Services you are subscribed to allow that functionality.
2. In addition, YBK may disclose personal information as follows.
  1. To Potential Compatible User’s. As an integral part of providing the YBK Service, we may disclose your profile information (including, but not limited to, last login date, whether you are currently online) to potential compatible users, or users that share common characteristics to you, such as a common academic institution. Photos and other profile information posted by you will be available to subscribers that are compatible with you. We never share your contact information with potential compatible users.
  2. To Protect Abuse Victims. Notwithstanding any other provision of this Privacy Policy or our Terms and Conditions of Service, we reserve the right, but have no obligation, to disclose any information that you submit to the Services, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, or domestic violence. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that we are permitted to make such disclosure.
  3. To other Locales. We process all information, including your personal information, via our servers and networks located in the United States. By using our Services and expressly assenting to this Privacy Policy, you have consented to the transfer of your personal information solely for the purpose of providing you the Services for which you have registered or to which you have subscribed.
Third-Party Advertising
1. We may use third-party advertising agencies or other service providers to serve ads on our website on behalf of YBK. These companies may employ cookies or pixels to measure advertising effectiveness. Any information that these third parties collect via cookies and pixels is anonymous. We will only share your information with third parties in the ways defined in this Privacy Policy.
Custom Audience
1. We may also use advertising services provided by third-party platforms (such as social networking and other websites). For example, we may provide a hashed version of your email address or other information to help us find audiences that are likely to be interested in our Services.
Security
1. We store information in a combination of electronic storage facilities, paper-based files and other records. While we cannot guarantee your personal information is completely secure at all times, we have administrative, organizational, technical, and physical security measures in place to help protect against the loss, misuse and alteration of the information collected and processed. These measures include the use of firewalls, digital certificates, Security Socket Layer (SSL)and encryption technology during credit card transactions and administrative access to site data, as well as other proprietary security measures which are applied to all repositories and transfers of user information.
“Do Not Track” Signals
1. We do not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our Websites. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). Please consult the “Help” section of your internet browser for more information.
Links to or Access from Other Sites
1. You may be able to access your account or content of your account from third party websites, such as social networking sites (e.g., Facebook), by way of various applications. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our registration form. The privacy policies and practices of such sites in connection with information you disclose on such sites may differ from the practices of YBK as set forth in this Privacy Policy. We are not responsible for the privacy policies or practices or the content of any other websites that may provide access to, or be linked to or from, our Services, including that of any social networking sites. Please be aware that, should you choose to use the Facebook or Apple login feature for your YBK account, you should not permit other persons to use your Facebook or Apple accounts or give other persons your login information for those websites.
Choice/Opt-Out
1. You may use the following options for removing your information from our e-mail database if you wish to opt out of receiving promotional emails.
  1. Click on the “unsubscribe” link on the bottom of the e-mail;
  2. Send mail to the following postal address letting us know which promotional e-mails you wish to opt-out of:
    YBK CO LLC
    28241 Crown Valley Pkwy #295
    Laguna Niguel, CA 92677 USA
1. For the YBK Service, send us an e-mail at info@ybkco.com and our Customer Care agents will be happy to assist you; or
2. For any Services that allow you to control which e-mails you receive, go to the Notifications page, and uncheck the undesired promotions.
Right to Access, Delete, Correct/Update Your Personal Information
1. 1. YBK provides users the following options to access, delete, correct/update, or delete information previously submitted to us. YBK requires that some personal information updates (such as date of birth changes) be processed by our customer care group for verification purposes and to protect other members. In order to make such personal information updates, please contact Customer Care at info@ybkco.com for further assistance.
Data Access Request
1. If you would like to submit a request to access your personal information in accordance with applicable law, you can do so by emailing us at info@ybkco.com. Please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access.
2. Please note that your right to know can be exercised without justification and free of charge. However, we may request a fee, notably when requests are unfounded, excessive or have a repetitive character. We are not required to provide access to personal information more than twice in 12 months.
Data Deletion Request
1. To submit a data deletion request, you can email us at info@ybkco.com.
Data Correction Request
1. All members may update or correct certain personal information directly in their account (e.g., email address, settings). Other personal information updates and corrections (e.g., date of birth) must be processed by our Customer Care team for verification purposes. In accordance with applicable law, we may not be able to update personal information if we are unsuccessful in verifying your identity or the accuracy of such information. To request a correction/update of any personal information that cannot be self-updated, please email us at info@ybkco.com.
Verification Process
1. To protect your privacy, we must verify your identity to process your request for access to specific data, to correct or to delete data. To do that, please login and send us your request through one of the contact links above. If you maintain your YBK account with a unique YBK email/password combination (rather than Facebook or Apple login), you may be asked to re-input your login credentials as an additional verification step. If you maintain your YBK account through Facebook or Apple login, then you may be asked to verify your identity by providing certain information, including but not necessarily limited to: your profile ID or email address associated with your account, and your service password (that is not your personal login password), date of birth, or zip/postal code associated with your account.
2. If you request your data through the customer care form, we will request certain account information to verify your identity that may include the following: the email address associated with your profile, your profile ID and your service password (that is not your personal login password), your date of birth, and/or your zip/postal code. Your profile ID and service password are assigned to you when you register to our Service. You can access these at any time in your profile accessible through the app. If you cannot provide us with such information, we will ask you to provide other account information to verify your identity.
3. We will make good faith efforts to provide you with access to, correct, or delete your data when you request it, but there may be circumstances in which we may not provide access to, correct, or delete data as allowed by law. For example, we are not required to correct or delete personal information needed to provide a service you’ve asked us to provide, to detect fraudulent or illegal activity, for bookkeeping or tax purposes (e.g., transaction data), if your identity could not be verified, or data that is required for legal purposes. Also, we are not required to provide access to information that contains legal privilege, if your identity could not be verified, or where the information would compromise others’ privacy or other legitimate rights, like intellectual property rights. If we determine that your request for access, deletion, or correction should be denied or restricted for any reason, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.
4. Authorized Agent
  1. If you wish to designate an authorized agent to make a request on your behalf, please let us know when you make your request. You can designate an authorized agent to make a request on your behalf if: (i) the authorized agent is a natural person or a registered business entity; and (ii) you sign a written declaration that you authorize the authorized agent to act on your behalf.
  2. If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please take the following steps:
    1. Mail your written declaration authorizing the authorized agent to act on your behalf, certified by a California notary public, to this address: YBK CO LLC 28241 Crown Valley Pkwy #295, Laguna Niguel, CA 92677, Attn: Data Request; and
    2. Provide any information we request as described above and/or in our response to verify your identity.
  3. If you provide an authorized agent with power of attorney, we will respond to any request from such authorized agent without the steps above.
5. Additional Information
  1. Any access, deletion or correction requests that can be processed by us will be done so within 45 days from the date we receive your request unless we notify you that an extension is required. In case of an extended completion period, we will process your request within 90 days from the date of your original request. If we are unable to satisfactorily verify your identity, we will not be able to process your request.
  2. You may appeal any refusal by YBK to act on a request under this section by responding to YBK’s email which includes the refusal language.
  3. We will not discriminate against you for exercising your rights and choices. Some of the functionality and features on our Services, however, may change or no longer be available to you.
Retention and Storage of Personal Information
1. We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable legal obligations and based on the criteria set out in this Privacy Policy. Except for information required for accounting or record-keeping purposes, we will generally delete your personal information automatically as follows:
  1. Membership data will continue to be stored for the duration of the membership unless you request deletion of your profile, provided there is no statutory storage obligation that applies to that information. If your data is subject to a mandatory storage period, we will ensure that this information is isolated and stored until the expiration of the mandatory retention period. Once your Membership is over, we will automatically delete your personal information after 2 years of inactivity. Your personal information may be processed and stored outside of the jurisdiction or country in which you reside by us, an affiliate or an unaffiliated service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information. For retention of specific categories of personal information, please review our Supplemental Privacy Policy accessible at www.ybkco.com.
Supplemental Privacy Policy.
1. This Section of this Privacy Policy is applicable only to California residents. You can find an exhaustive list on www.ybkco.com of the categories of personal information YBK has collected, used and/or disclosed, the business or commercial purposes for which such information was collected, the categories of third parties with which we share your personal information, and our retention periods for each category of personal information collected.
Contacting Us
1. Contact for More Information or Questions? If you have any questions about this Privacy Policy or our privacy practices, you can contact us by writing to:YBK CO LLC
  28241 Crown Valley Pkwy #295
  Laguna Niguel, CA 92677 USA
1. Or you can reach us by email at info@ybkco.com
Dispute Resolution
1. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at the address or email address listed above.
Effective Date
1. This privacy statement was last revised on January 19, 2023.
2. Copyright © 2023 YBK, Inc. All Rights Reserved. YBK, and other marks, colors, and images are registered and common law trademarks of YBK, Inc. Other trademarks and brands are the property of their respective owners.